Federated Frequently Asked Questions

Frequently Asked Questions

Federated Auto Parts Rebates is a private Rebate & Rewards site exclusively for current Federated Auto Parts customers. The following list of questions has been compiled to answer the general questions you may have about participating. E-mail your questions to: customerservice@ipgauto.com

NOTE: All questions regarding the fulfillment or return of items ordered should be placed directly with the participating Federated Auto Parts Store and not Federated Auto Parts corporate.

A1 - Purchases from participating Federated Members (phone, fax, in-person, online, etc.) are recorded directly in their business systems at the point of sale. The supplier then generates a statement at the end of the month/quarter reporting your purchases and rebate amounts earned. Upon receipt, the data is uploaded into IPG Direct Connect, where rebate calculations are validated and any discrepancies identified - researched and corrected, as required.
You can view your rebate amounts earned from Fisher by logging on to your Fisher rebate portal to view the “Rebates by Month“ graph. Or click “Report Builder“ to and select the “Rebates by Month“ report.

NOTE: Opening a supplier's website without linking from the Federated RebatesPlace™ website will disqualify you from earning a Federated rebate or incentive from Mall Supply Partners. The supplier records your purchase on their business system. Supplier then generates a statement at the end of the month/quarter (varies by supplier) reporting your purchases and rebate amounts earned. Upon receipt, the data is uploaded into IPG Direct Connect, where rebate calculations are validated and any discrepancies identified - researched and corrected, as required. You can view your rebate amounts earned directly from Federated by logging on to your Federated RebatesPlace and clicking “My Quarterly Reports”.

A2 - Upon receipt of the supplier generated statement (data feed) and rebate monies earned for the reporting period, Federated will process your rebate and distribute the amount earned with your next quarterly rebate check.

NOTE: Federated, IPG, IPG RebatesPlace™, and NEXTStep Commerce assume no liability for payment of rebate monies earned by you, which have not been received in full from participating Federated Members. See the Federated IPG RebatesPlace™ and supplier platform “Terms of Use “ webpage for more detailed information.

A3 - Your membership is FREE because you are a Federated customer. There is NO CHARGE for you to join and participate in the Federated Rebate program

To Create Login, simply click the Big Red “Create Login “ button link located on most pages of the Federated Rebates site. Your account will be activated in 3-5 business days. You will receive a welcome letter via email from Fisher with your login information (UserID and Password). Once logged onto the website you can immediately begin to earn rebates / rewards and other incentives offered by participating Federated Members.

A4 - As long as the purchases are billed through your account and your account has been flagged as a Federated Rebates national account. (Account must be current to receive any rebates or rewards) Participating Federated Members pay rebates on orders placed via phone, fax, in-store (walk-in), and through their online ordering systems; if you have a pre-approved account with the supplier, it has been flagged as Federated Rebates, and the data sent to Federated.

No, all rebate checks are made out to your business name and is reported to the IRS as an additional discount.

A6 - Yes, you will need to contact: (423) 291-4971, M-F 9 AM to 5 PM EST or email at: customerservice@ipgauto.com.

NOTE: Our bank will need to stop payment on the check issued which requires a $50.00 charge per check. The $50.00 will be deducted from the total rebate earned and the check will be re-issued.